Our Property Management Services
This section of our site is designed to assist you in learning about Rollingwood Management Inc., our property management services, and home property management services. If you are looking for property management services or considering purchasing investment rental property, please don't hesitate to contact us if you have any questions or would like a management packet sent to you.
Why use Rollingwood Management Inc. for property management services?
Visit: The benefits of using Rollingwood Management
What sets Rollingwood Management Inc. apart from other property management companies?
Visit: Compare Property Management Companies
How confident are we in our property management services to you?
Visit: Our industry-unique Property Management Guarantees
Our Promise to our Clients:
- That you are treated thoughtfully, honestly, and with respect
- That we deliver only the best in rental property management services to you, your property, and your tenants
- That we will remain committed to the highest professional standards and ethics
- That we will remain committed to keeping your investment in good repair with minimal costs
- That we foster good resident relations with an emphasis on resident retention
Mission Statement
Rollingwood Management's mission is to honor God and be the premier provider of residential property management services in the Austin area. Our extensive depth of experience and drive to exceed our customer’s expectations compels us to remain at the forefront of the industry. We believe our employees make the difference in balancing the diverse needs of our clients and residents to provide the best possible service to both.
Exclusive Owner/Client Member Benefits
We pride ourselves on getting things done right, the first time. A critical component to successfully managing your home is selecting the best tenant(s) possible. Over the past 35 plus years, we have processed tens of thousands of tenant applications and have signed tens of thousands of lease agreements.
From this experience, we have developed one of the best systems for screening and selecting quality tenants. One bad tenant that trashes your property can easily cost you $10,000 to $15,000 in make-ready repairs along with lost rent while waiting for make-ready work. A whole year's income wasted!
In the last five years, we have averaged only one eviction a year.
COVID: No tenant missed a lease payment during the 2020 and 2021 COVID pandemic. Not many management companies can make that claim. Our tenant selection process is a testament to our uniquely designed and tested application qualifying system. Better qualified tenants = lower risk to the owner.
To show that we believe in and stand behind our management and application services, we offer these guarantees that are unique in the residential property management industry.
90 Day Property Management Fee Guarantee
We are so confident in our level of service that at the end of the 90th day of the initial contract, if you are not completely satisfied for any reason, you may cancel your contract with us by notifying us in writing on that day and receive a full refund of the management fees that were collected, without penalty. It's that simple.
180 Day Tenant Lease Guarantee*
Since we believe in the quality of our residents and our selection process, we offer a guarantee on our leases. If a resident(s) that we place in your property breaks their initial lease during the first six months (180 days), we will find another qualified resident for your property, and you will not be charged another lease commission. You will never pay two full leasing commissions in the same 12 month period.
*Does not apply to the termination of the lease with military orders, early termination when the tenant pays for all the fees to rerent the property or other valid provisions in the lease or Texas Property Code.
No Invoice Markups - Guaranteed
You pay what we pay for repairs and maintenance. Other property management companies charge a markup or service fee on top of a vendor invoice when repair work is performed on your property.
We don't believe in this practice and will only charge you the actual rate of the vendor's service and/or materials. We believe that paying maintenance invoices is a core function of a property management company, that’s what you’re paying us to do.
Our established presence in the industry and volume buying power allows us to leverage our vendor relationship to your advantage. We are able to negotiate competitive rates and quality work with the best available vendors and we happily pass these savings on to you!
Please contact us for more information on these unique guarantees and why we can offer them. Thank you!